To Our Valued Customers,
We’re very pleased to let you know about an exciting new partnership between Brooker Pest Control and Turner Pest Control. Effective October 1, 2021, our teams merged and are currently working together to serve your Gainesville pest control, termite, wildlife control, and mosquito control needs.
Let us assure you that although our trucks and uniforms now say “Turner Pest Control” you’ll continue to have the high-quality service you’ve come to expect from Brooker Pest Control:
• Your services will be provided in the same friendly, professional manner
• Normally scheduled visits, total client satisfaction, and access to customer service specialists will remain the same
• Local team members will continue to service your account. The team is staying in place — we are just part of a bigger family now!
• Your same local service team and communications specialists are available to answer any questions or concerns at 352-378-2433.
We hope you’ll be as pleased as we are about this new era for our company and customers. Turner and Brooker Pest Control share the same unwavering commitment to providing the highest quality of services and products, and a focus on bringing the best innovations to our customers. All of us at Brooker Pest Control believe we could not have asked for a better fit as we join the two families together. We feel confident you’ll agree.
Brooker Pest Control
Brian Aurilio, Owner
As President of Turner Pest Control, I’m pleased and excited to announce the combination of Brooker Pest Control and Turner Pest Control! By uniting these two world-class organizations, it gives us the ability to better serve both of our customer bases by giving us increased density and the ability to quickly respond to any service needs you may have.
We look forward to continuing our relationship with you on the foundation of trust and respect that the Brooker Pest Control team established over their years of excellent service. We’ll do all we can to continue to earn your business every day and with every service we perform.
Sincerely,
Cheri Michaels
President, Turner Pest Control
FAQ’s
When is the merger effective? Brooker Pest Control and Turner Pest Control merged on October 1, 2021.
Will my service stay the same? Yes, any service you have with Brooker Pest Control will stay the same.
I have my account set up for automatic payment. Will that continue? Yes, your regularly scheduled payments will continue on your normal schedule.
How do I contact you if I need service? You can reach us at 352-378-2433. You will likely reach one of the friendly Brooker Pest Control Customer service representatives that you are used to speaking with!
I usually mail in payments for service. Where do I send payments now? All checks will need to be made out to Turner Pest Control, LLC and mailed to P.O. Box 952503, Atlanta, GA 31192-2503.
Do you have a customer portal? Yes, you now have access to a customer portal at:
https://turnerpest.myserviceaccount. com/login
Our secure, easy-to-use customer portal gives you 24/7 access to:
• Pay bills securely
• Manage credit cards
• Request service
• View upcoming service
• View account documents
Will I receive other benefits as a Turner Pest Control customer? Yes! You will now have access to all of our services including our exclusive SMART TurnerGuard package which includes pest control, termite control and digital rodent control. You can also sign up for our customer loyalty program. You will receive 50 points for just signing up, you can also receive 25 points for adding on a new service and will receive points every six months for just being a customer. Once you hit 100 points you will receive $10 credit to your account. We also offer a customer referral program so use our form on our website and when your friend signs up, you will both receive a $25 credit to your account! Log on to turnerdevsite.wpengine.com and go to the Contact tab to learn more.
CONTACT INFORMATION AT YOUR FINGERTIPS
Turner Pest Control, LLC
8400 Baymeadows Way, Suite 12
Jacksonville, Florida 32256
Payment Mailing Address
Turner Pest Control, LLC
P.O. Box 952503
Atlanta, GA 31192-2503
800-344-9190
800-225-5305
Gainesville Local Branch Information:
4454 SW 41st Blvd,
Gainesville, Florida 32608
(352) 378-2433
