To Our Valued Customers,
We’re very pleased to let you know about an exciting new partnership between Pro-Staff Termite & Pest Control and Turner Pest Control. Effective December 20, 2021, our teams merged and are currently working together to serve your pest control, termite, and lawn needs.
Let us assure you that although our trucks and uniforms will say “A Division of Turner Pest Control” and ultimately “Turner Pest Control,” you’ll continue to have the high-quality service you’ve come to expect from Pro-Staff Termite & Pest Control:
• Your services will be provided in the same friendly, professional manner
• Normally scheduled visits, total client satisfaction, and access to customer service specialists will remain the same
• Local team members will continue to service your account. The team is staying in place — we are just part of a bigger family now!
• Your same local service team and communications specialists are available to answer any questions or concerns at (407) 292-PEST.
We hope you’ll be as pleased as we are about this new era for our company and customers. Turner and Pro-Staff Termite & Pest Control share the same unwavering commitment to providing the highest quality of services and products, and a focus on bringing the best innovations to our customers. All of us at Pro-Staff Termite & Pest Control believe we could not have asked for a better fit as we join the two families together. We feel confident you’ll agree.
Pro-Staff Termite & Pest Control
Bob Welch, President/Owner
As President of Turner Pest Control, I’m pleased and excited to announce the combination of Pro-Staff Termite & Pest Control and Turner Pest Control! By uniting these two world-class organizations, it gives us the ability to better serve both of our customer bases by giving us increased density and the ability to quickly respond to any service needs you may have.
We look forward to continuing our relationship with you on the foundation of trust and respect that the Pro-Staff Termite & Pest Control team established over their years of excellent service. We’ll do all we can to continue to earn your business every day and with every service we perform.
Sincerely,
Paul Drewry
President, Turner
FAQ’S
When is the merger effective? Pro-Staff Termite & Pest Control and Turner Pest Control merged on December 20, 2021.
Will my service stay the same? Yes, any service you have with Pro-Staff Termite & Pest Control will stay the same.
I have my account set up for automatic payment. Will that continue? Yes, your regularly scheduled payments will continue on your normal schedule.
How do I contact you if I need service? You can reach us at (407) 292-PEST. You will likely reach one of the friendly Pro-Staff Termite & Pest Control Customer service representatives that you are used to speaking with! And come May you will hear a few new friendly voices too!
I usually mail in payments for service. Where do I send payments now? Effective May 1, all checks will need to be made out to Turner Pest Control LLC and mailed to P.O. Box 952503 Atlanta, GA 31192-2503.
Do you have a customer portal? You will continue to have access to the customer portal but effective May 1st you will need to access it here: https://turnerpest.myserviceaccount. com/login.
You will need your new Turner account number to sign up under this portal which will be available May 1st. We will be sending an email campaign with that account number on May 1st but you can also reach us at 800-225-5305 should you need assistance.
Will I receive other benefits as a Turner Pest Control customer? Yes! You will now have access to all of our services including our exclusive SMART TurnerGuard package which includes pest control, termite control and digital rodent control. You can also sign up for our customer loyalty program. You will receive 50 points for just signing up, you can also receive 25 points for adding on a new service and will receive points every six months for just being a customer. Once you hit 100 points you will receive $10 credit to your account. We also offer a customer referral program so use our form on our website and when your friend signs up, you will both receive a $25 credit to your account! Log on to www. turnerpest.com and go to the Contact tab today to learn more and get signed up.
Most importantly, welcome to the Turner family
CONTACT INFORMATION AT YOUR FINGERTIPS
Pro-Staff Termite & Pest Control
6211 Edgewater Dr.
Orlando, FL 32810
(407) 292-PEST
prostaffpestcontrol.com
CONTACT INFO EFFECTIVE MAY 1:
Turner Pest Control, LLC
8400 Baymeadows Way, Suite 12
Jacksonville, Florida 32256
Payment Mailing Address
Turner Pest Control, LLC
P.O. Box 952503
Atlanta, GA 31192-2503
407-292-7378 | 800-225-5305
replacedomain.com | [email protected]
